Frequently Asked Questions

Although our HQ is based in Bristol, we also offer our service in Cheltenham, Bath, Cardiff, Taunton, Swindon and some surrounding areas. We can also provide hire in Oxford, Reading, Exeter, Southampton, Worcester and Hereford, however, a small charge may apply. For events taking place in London, please see our London location page for info on prices.

If your event is outside of any of our Service hub locations please do still get in touch, we will be happy to advise on exact costings for your chosen venue.

We simply ask for a 40% deposit of the total booking fee to secure your date. Once that has been paid the date is yours and we can begin to discuss event details and bespoke service options. The final payment must then be paid within 30 days of your event date. You can even pay in installments (£100+ each) to help spread the cost of the booking – as long as the final amount is collected 30 days before the event.

As our booths have no walls, the amount of people per photo will depend on the size of the backdrop and the space available in the setup area. We frequently capture shots of 10+ people, a few camera adjustments need to be made by the booth attendant but this is all possible in less than 30 seconds.

Our open air booths require an optimum floor space of 2.2m x 2m, although they can operate on much less than this. Feel free to contact us if you require a booth for a venue that has a limited floor space.

We like to aim to arrive at your venue 90 minutes before the booth is set to go live. Although the booth can be set-up in half of this time, we like to spend a while adjusting picture quality and making sure that the service area looks presentable before the guests start using the booth.

We are completely flexible with our hire package duration, if you would like more or less time we can usually accommodate. Additional hours will be charged at £60 per active hire hour.

Although our booths could be operated without an attendant, from our experience the photo quality without one isn’t so great. As well as adjusting the DSLR camera settings, the attendant makes sure that everyone is ready for each photo – this can be quite a task as the drink begins to flow. They also make sure that the service area is kept tidy and guide guests through the photo booth process. The attendant will always be dressed for the occasion, feel free to let us know what dress code you will be promoting.

Built into the side of the Gatsby & Classic booths is a draw compartment. Within 30 seconds of taking your final photo, you will be able to open this draw and collect your prints.

For our latest booth, the print station is stored close to the booth itself – Anywhere between 1-5 meters away. Guests will then be directed to the print station to collect their prints from there. Again, these prints will also be ready within 30 seconds.

Our booths need to be in a dry environment at all times, so unfortunately open air events are not possible with our standard setup. We can however arrange a small marquee style tent that can house the booth – please contact us for an additional quote for this add-on.

As well as recieving unlimited printed photographs for the duration of your hire period, we also create you an online cloud gallery where you and your guests can view and download images. The gallery is very simple to use and can be sent to anyone you desire, they just simply click a link and it will grant them access to view the pictures from your event.

Sure, we offer very competitive rates on multi-day bookings.

That’s fine by us, however, if you would like our attendant to manage the guest book a £25 fee will apply. This ensures that drinks are kept away from the book, the pictures are glued into the book in a presentable manner and that the book is kept safe throughout the course of the event. We will also supply the pens and glue within the £25 cost.