Frequently Asked Questions
Where does your service travel to?
Although our HQ is based in Bristol, we also offer our service in Cheltenham, Bath, Cardiff, Taunton, Exeter, Swindon and some surrounding areas. We can also provide hire in Oxford, Reading, Southampton, Worcester and Hereford, however, a small charge may apply. For events taking place in London, please see our London location page for info on prices.
If your event is outside of any of our Service hub locations please do still get in touch, we will be happy to advise on exact costings for your chosen venue.
Do we need to pay the full hire fee upfront?
We simply ask for a 40% deposit of the total booking fee to secure your date. Once that has been paid the date is yours and we can begin to discuss event details and bespoke service options. The final payment must then be paid within 30 days of your event date. You can even pay in instalments (£100+ each) to help spread the cost of the booking – as long as the final amount is collected 30 days before the event.
How much space do your booths require?
Our open air booths require an optimum floor space of 2.3m x 2m, although they can operate on a little less than this. Feel free to contact us if you require a booth for a venue that has a limited floor space.
How long does it take to set up the booth?
We like to aim to arrive at your venue 90 minutes before the booth is set to go live. Although the booth can be set up in less time, we like to spend a while adjusting picture quality and making sure that the service area looks presentable before the guests start using the booth.
Is your hire package limited to 3 hours?
We are completely flexible with our hire package duration, if you would like more or less time we can usually accommodate. Additional hours will be charged at £95 per active hire hour.
Does the photo booth really require an attendant?
Although our booths could be operated without an attendant, from our experience the photo quality without one isn’t so great. As well as adjusting the DSLR camera settings, the attendant makes sure that everyone is ready for each photo – this can be quite a task as the drink begins to flow. They also make sure that the service area is kept tidy and guide guests through the photo booth process. The attendant will always be dressed for the occasion, feel free to let us know what dress code you will be promoting.
How do we receive the printed photos?
Built into the side of the Gatsby & Classic photo booths is a draw compartment. Within 30 seconds of taking your final photo, you will be able to open this draw and collect your prints.
For our latest booth (The No.3), the print station is stored close to the booth itself – Anywhere between 1-5 meters away. Guests will then be directed to the print station to collect their prints from there. Again, these prints will also be ready within 30 seconds.
Can your booths be set up outside?
Our booths need to be in a dry environment at all times, so unfortunately open air events are not possible with our standard setup. We can however arrange a small marquee style tent that can house the booth – please contact us for an additional quote for this add-on.
Will we receive a digital copy of the images?
As well as receiving unlimited printed photographs for the duration of your hire period, we also create you an online cloud gallery where you and your guests can view and download images. The gallery is very simple to use and can be sent to anyone you desire, they simply click a link and it will grant them access to view the pictures from your event. Password protection can also be implemented upon request.